Device and Platform Support
Watch On Xbox
Start streaming your favorite content from your Xbox today. Your account grants access to Xbox streaming at no additional cost. Accessing is easy.
Follow these steps to access on Xbox.
- Using your Xbox web browser, access our website.
- Sign in to your account and start streaming.
You must have an Xbox and an active account to use this service.
Having Trouble?
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Power cycle:
A full power cycle can help resolve issues by allowing the console to shut down completely before restarting.
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Check for updates:
Make sure your console's operating system is up to date.
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Check your network connection:
Test your network connection to see if there are any outages.
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Check your download installation:
If your application is on an external hard drive, try reinstalling it on the internal hard drive.
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Check your profile:
Make sure you are logged into the correct profile.
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Check for known issues:
See if there are any known issues that might be affecting your console.
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Check your power cable:
Make sure the power cable is firmly connected to the wall outlet and to your console.
Watch On PlayStation
Start streaming your favorite content from your PlayStation today. Your account grants access to PlayStation streaming at no additional cost. Accessing is easy.
Follow these steps to access on PlayStation.
- Using your PlayStation web browser, access our website.
- Sign in to your account and start streaming.
You must have a PlayStation and an active account to use this service.
Having Trouble?
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Restart your PlayStation:
Restarting your console can help fix issues.
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Update your system software:
Make sure your console has the latest system software installed.
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Restore licenses:
You can try restoring your licenses to fix issues.
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Delete and re-download:
If you're having trouble with a download, you can try deleting the download and downloading it again.
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Start in Safe Mode:
Turning on your console in Safe Mode can help fix issues by turning off third-party extensions and utilities.
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Rebuild the database:
In Safe Mode, you can select Rebuild Database to create a new database of all content.
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Factory reset:
If you can't pinpoint the issue, you can try a factory reset, but this will delete all users and data.
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Check system requirements:
Make sure you meet the system requirements for the software you're using.
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Update software and drivers:
Update the software and drivers you're using.
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Reset preferences:
Resetting your preferences can help fix issues.
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Disable GPU acceleration:
Disabling the GPU can help narrow down issues related to video adapters and drivers.
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Reset toolbar customization:
If tools are missing from the toolbar, you can try resetting the toolbar customization to the default.
Watch On Your TV Using Chromecast
Stream your favorite adult content from your device to your TV with our video player and Chromecast. Casting is easy.
Follow these steps to "cast" from your web browser to your TV.
- Using your device and the Chrome web browser, access our website.
- Sign in to your account and start streaming.
- Click the Chromecast Icon in the lower right of the player window.
- Choose the Chromecast to receive the stream and start watching!
You must have a Chromecast and an active account to use this service.
Having Trouble?
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Check TV app settings:
Make sure the Chromecast built-in or Google Cast Receiver app is not disabled.
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Clear App data:
Clear the data for Cast function apps, Android system WebView, and Chromecast built-in.
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Update TV:
Update your TV to the latest software.
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Check Google Cast Receiver version:
Make sure you're using the current version of Google Cast Receiver.
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Check device distance:
Make sure your Android device and Chromecast are within 15 feet of each other, and the Chromecast is within 15 feet of your router.
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Try the troubleshooter:
Use the troubleshooter to help solve common issues.
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Black screen on TV:
Make sure your Chromecast is plugged directly into a power source and that your TV is set to the correct HDMI input. You can also try unplugging your Chromecast for a minute, then plugging it back in.
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Casting icon not appearing:
Try restarting your Chromecast, mobile device, and router at the same time.
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Cast button missing:
Make sure your Chrome browser is up to date and that your computer is connected to the same Wi-Fi network as your Chromecast. You can also restore the Cast button to your toolbar by right-clicking the button and clicking Keep in Toolbar.
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Cast button missing:
Access the quick settings panel by swiping down from the top of your Android phone or tablet's display. There should be an option labeled Screencast.
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Chromecast not communicating with your network:
On a Mac, check that Chrome is allowed to accept connections. You can do this by going to Firewall options, turning off Block all incoming connections, and making sure Google Chrome is in the applications list.
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Chromecast built-in feature not working:
Make sure your device and TV have the correct time settings, and that the Google Chromecast built-in app is enabled.
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Additional Information:
You can also try updating your router's firmware, moving your Chromecast further away from your TV, or connecting your Chromecast to your router with an Ethernet adapter.
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Contact Google support:
If you're still having issues, you can contact Google support.
Watch On Android Devices
Start streaming your favorite content from your Android devices today. Your account grants access to Android streaming at no additional cost. Accessing is easy.
Follow these steps to access on Android devices.
- Using your Android device web browser, access our website.
- Sign in to your account and start streaming.
You must have an Android device and an active account to use this service.
Having Trouble?
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Check Wi-Fi and time settings:
Make sure your casting device and TV are connected to the same Wi-Fi network and have the same time settings.
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Restart devices:
Restart your casting device, TV, and router.
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Missing Casting Button:
Access the quick settings panel by swiping down from the top of your Android phone or tablet's display. There should be an option labeled Screencast.
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No service or signal:
Restart your phone to reset processes that might be interfering with your device's performance.
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Slow performance or crashes:
Check for problematic apps, clear app cache and data, or free up storage space.
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Unresponsive app:
Close the app to shut down background processes.
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Connectivity issues:
Toggle airplane mode on and off, or reset your network settings.
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Phone won't turn on:
Perform a factory reset as a last resort, but this will erase nearly all of your data.
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Check your device's status:
Look at the battery level, storage space, memory usage, network signal, and software updates. You can find this information in the device settings, notification panel, or dedicated apps.
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Contact Google support:
If you're still having issues, you can contact Google support.
Watch On Apple Devices
Start streaming your favorite content from your Apple devices today. Your account grants access to Apple streaming at no additional cost. Accessing is easy.
Follow these steps to access on Apple devices.
- Using your Apple device web browser, access our website.
- Sign in to your account and start streaming.
You must have an Apple device and an active account to use this service.
Having Trouble?
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Restart:
Turn the device off and on again.
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Make sure IOS is updated:
Make sure device is up to date.
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Make sure Apps are updated:
Make sure app is updated, this can be found in the app store.
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Check network:
Toggle airplane mode on and off, or reset your network settings.
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Close and Reopen apps:
Swipe up from the bottom of the screen and swipe apps up until all are closed.
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Contact Apple Support:
If you're still having issues, you can contact Apple Support.